Support centers use many tools to take care of the issues and concerns raised by the customers. Call center solution, PC dialer, IT help desk ticketing solution, and many other systems are used in the support centers to deliver the best customer experience with quick resolution to the concerns. The support centers often invest considerably […]
Why Help Desk Ticketing Solution Is Important in Support Center? Read More »
VoIP solutions have been in the industry for many years. There are many companies all across the world that use this solution and continuously invest in enhancing the VoIP solution and related infrastructure. This behaviour of business owners such as ITSPs, VoIP telephony service providers, etc. and multiple benefits of VoIP based telephony solutions have
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VoIP development can help in building different applications and solutions which can be used to achieve omnichannel communication and related benefits. Almost each industry and all companies use the VoIP development or VoIP solutions to meet the business needs. Today, we will talk about one of the most widely used VoIP solutions, namely, conferencing solution.
Top 3 Benefits of Conferencing Solution for Businesses Read More »
Leading mid-market intelligent process automation solution provider for back-office processes partners with Jitterbit to deliver more flexible, scalable ERP and ECM System integration to deliver end-to-end straight through process automation. Ontario, Canada, January 30, 2020 — Artsyl Technologies, Inc., a leading global provider of Intelligent Process Automation technology for data capture and document workflow processing,
Artsyl Technologies Partners with Jitterbit for Flexible ERP/ECM Integration Read More »
VoIP industry uses various VoIP solutions to keep various businesses running. One of the most widely used VoIP solutions is a class 4 softswitch. It is also popularly known as class 4 switch, wholesale VoIP Softswitch, wholesale softswitch, and wholesale switch. One can refer to this solution via any name. Traditionally, class 4 softswitch was
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Vehicle Tracking At Your Own Pace In the busy moving world, it is necessary to track our moving vehicles in our comfort zone. To ensure safety and to get real-time alerts of the vehicle Sathya Technosoft has introduced the Smarterping device which is used as the vehicle tracking device in India. Smarterping ensures the
Vehicle Tracking Device in India Read More »
Call centers are growing day by day; whether we talk about full fledged BPO or an on-premises call center department, numbers are increasing exponentially. Companies use heavily on systems such as intelligent call center software, which is definitely needed. There are also some more areas that need to get enhanced to increase revenues and ROI.
How Agents Can Perform Better and Delight Customers? Read More »
Call centers are increasing day by day. There are many companies that invest a lot of time and resources in putting in an in-house call center to retain their customers by delivering the best possible customer experience. An in-house call center can also take care of incoming inquiries so more business can be generated. In
How to Effectively Handle Calls using the Call Center Solution? Read More »
Every business wants to know their customers more deeply. Mobile app programming companies help make this possible. Insights into customer preferences can help businesses to invest in powerful marketing strategies catered to suit the interests of their customers. As most of today’s population spends its time glued to mobile screens, mobile apps can be a
5 Ways Mobile Apps are Transforming Businesses across the World Read More »
An app is like a virtual outlet for any brand. You can sell your product, give exciting offers and gather customer details as well, all from the comfort of the customer’s smartphone. It not only provides convenience to the user, but it also makes the brand looks more authentic and trustworthy. The survey shows that
Top 3 Reasons to Have a Mobile App for your Business Read More »
