This Emotional Intelligence Market research report contains a complete background analysis of the industry, which includes an assessment of the parental market. All the statistical and numerical that have been forecasted in this report is represented with the help of graphs, charts, or tables which makes this report more user-friendly. This Emotional Intelligence Market report contains a thorough description, competitive scenario, wide product portfolio of key vendors, and business strategy adopted by competitors along with their SWOT analysis and porter’s five force analysis. Whether it is about renewing a business plan, preparing a presentation for a key client, or giving recommendations to an executive, this Emotional Intelligence Market report will surely help you to a degree.
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Global emotional intelligence market was valued at US$ 8,670.6 Mn in 2022 and is anticipated to grow at a CAGR of 24.9% over the forecast period to reach US$ 64,134.7 Mn in 2030. Affective, Amazon Web Services, Inc., Cogito Corporation, Crowd Emotion, Emotibot Technologies Limited, Google LLC, Human (wearehuman.io), IBM Corporation, iMotions, Microsoft, Noldus, NVISO SA., Receptiviti, Sightcorp, TalentSmart Inc., Transform-Partners Ltd, Visage Technologies and Vokaturi B.V. amongst others.
Global Emotional Intelligence Market:
By Component
- Solutions
- Cloud
- On Premise
- Service
By Type
- Facial Emotion Recognition
- Speech Emotion Recognition
- Gesture Recognition and Activity Prediction
- Others
By Organization Size
- Small and Medium Sized Enterprises
- Large Enterprises
By Application
- Customer Relationship Management
- Employee Monitoring and Assessment
- Lead Generation and Closing
- Safety and Compliance
- Others
By Industry Verticals
- Information Technology and Telecommunications
- Manufacturing and Automotive
- Transportation and Logistics
- Defence and Military
- Government
- Banking, Financial Services and Insurance
- Healthcare and Pharmaceutical
- Retail and Consumer Goods
- Media and Entertainment
- Energy and Utilities
- Others
By Geography
- North America
- US
- Canada
- Mexico
- Rest of North America
- Europe
- France
- The UK
- Spain
- Germany
- Italy
- Nordic Countries
- Denmark
- Finland
- Iceland
- Sweden
- Norway
- Benelux Union
- Belgium
- The Netherlands
- Luxembourg
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- New Zealand
- Australia
- South Korea
- Southeast Asia
- Indonesia
- Thailand
- Malaysia
- Singapore
- Rest of Southeast Asia
- Rest of Asia Pacific
- Middle East and Africa
- Saudi Arabia
- UAE
- Egypt
- Kuwait
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Argentina
- Rest of Latin America
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Businesses are inclining towards emotional intelligence technologies owing to their efficiency in customer management and marketing thus, increasing demand for emotional intelligence across the globe.
Emotional intelligence can be coined as perceiving, understanding, using and managing emotions. It enables user to monitor different emotions of people, discriminate between them and use the obtained emotional information to guide a user’s thinking and behaviour. According the World Economic Forum (WEF), emotional intelligence is one of the top 10 skills needed for professionals at all levels in an organizations in 2020 and beyond. Real-time monitoring of customer and employee behaviour gives decisive insights to businesses for enhancing sales results, customer experiences and quality of services. For instance, in April 2017, the Unruly Group Ltd launched a content testing tool which uses emotional intelligence that allows advertisers to analyse emotional impact of their video advertisement and target relevant customers. These tools are increasing the sales, customer engagement and ultimately revenue of the businesses thus generating high demand in global emotional intelligence market.
However, emotional information collected by these platforms can be used for unethical practices are causing concerns among end-users leading to hindering the growth of global emotional intelligence market Unpredictable human behaviour makes detection of emotions based on facial expressions and gestures a complicated process further raising concerns related to the maturity of this technology. These challenges will be overcome as the technology advances and regulatory guidelines are set for the use of emotional information collected.
Rise in outbreak of global pandemic COVID-19 has affected countries thus disrupting personal and professional ecosystems. This crisis has put immense mental stress on people regarding safety and livelihood. Businesses are adopting mental health assessment tools with emotional intelligence capabilities to monitor their employees. For instance, IBM Corporation offers online therapeutic and peer support platform in partnership with Tiatros Inc. to monitor physical, mental and emotional wellbeing of workforce. Thus, the coronavirus outbreak is anticipated to have positive impact on demand in global emotional intelligence market.
Key Questions Answered with this Study
1) What makes Emotional Intelligence Market feasible for long term investment?
2) Know value chain areas where players can create value?
3) Teritorry that may see steep rise in CAGR & Y-O-Y growth?
4) What geographic region would have better demand for product/services?
5) What opportunity emerging territory would offer to established and new entrants in Emotional Intelligence market?
6) Risk side analysis connected with service providers?
7) How influencing factors driving the demand of Emotional Intelligence in next few years?
8) What is the impact analysis of various factors in the Emotional Intelligence market growth?
9) What strategies of big players help them acquire share in mature market?
10) How Technology and Customer-Centric Innovation is bringing big Change in Emotional Intelligence Market?
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