Market Highlights
The global mobile workforce management market is expected to grow with approximately 13% CAGR during forecast period 2017-2023. Mobile Workforce Management is a category of software and services, used to manage employees working on field (outside the company premises). The increasing usage frequency of mobile devices secured wireless networks, mobile applications and virtual desktops have provided new mobile workforce opportunities for small and medium businesses.
Market Drivers & Trends
As per the study, the mounting usage and frequency of mobile devices, secured wireless networks, mobile applications, and virtual desktops have delivered enormous new mobile workforce opportunities for small and medium businesses. Such a factor is considered to be one of the essential ones driving the market for mobile workforce management market growth. In case of point, as EPAY System Inc. (U.S.), a leading American company is known for providing unified human capital management, portrayed that by 2020 in U.S., the number of mobile workers will rise to 105 million. The reason is due to the falling prices of smartphones and tablets, growth of BYOD (Bring Your Own Device) trend in workplace, latest innovations in computing, and mobile broadband technology. These are the critical drivers for the growth of mobile workforce management market.
At the same time, as mobile ownership is increasing, across the world, more companies are adopting BYOD (Bring Your Own Device) policies which offer many advantages such as ease of use of devices by employees and flexible working hours which eventually increases productivity, as well as a lot, is saved by costing on hardware.
On the other hand, the corporate leaderships are heavily investing in mobile workforce management technologies to keep up with the growing trends and automate manual tasks, improve productivity, maintain transparency, and reduce risk factors. However, these technologies end up creating a massive number of administrative tasks, making mobile workers work more challengingly, which in a way contributes to the market’s growth. Therefore, the mobile workforce management possesses essential functions such as automatic scheduling, routing, sufficient business intelligence, simplifies application integration, and forecast work demand, which stands it as a necessary market in the information and communication market.
Segmentation:
End-user, deployment, and tools are the segments that are included in MRFR’s study for understanding the global mobile workforce management.
The segment of end-users comprises of BFSI, communication, logistics, procurement, manufacturing segments. Wherein, the area of logistics mobile workforce management assists in the broader way as customers will expect to have real-time data by connecting the shipper, operations, management, the driver, and automated workflows to create smarter deliveries.
The deployment segment is classified into on-premise and cloud. Wherein, on-premise solutions are categorized as solutions that are offered within the office premises which comes at a hefty cost upfront. In this segment, cloud is leading by having Internet of Things (IoT) as an advantage. On the other hand, cloud-based solutions have the potential to control the costs associated with supporting and managing the mobile workforce. With this they integrate into the existing infrastructure and offer secure mobile control without the installation and management of on-premise hardware.
In terms of Tools: Comprises IOS, Android, MySQL, and Windows are the segments.
Regional Framework
North America is dominating the global mobile workforce management market share with the largest market share and therefore accounting for astronomical amounts and is expected to grow over its previous growth records by 2022. The intense research and development in the field of telecom industry technology related to network expansion, high penetration of Internet of Things, and growth of a number of IoT and cloud related technology in the region. The region also has existence of technologically advanced countries such as U.S. and Canada which are promoting the application related mobile workforce management market.
Europe has been benefitted mainly due to the extensive initiatives taken by government. Whereas, Asia Pacific market is expected to witness the fastest growth due to increasing awareness among individual, and development of technology hubs in the region. Various, government initiatives such as development of smart cities and smart homes also supports the growth of mobile workforce management in the region.
Key Players
Pegasystems Inc. (U.S.), ServiceMax (U.S.), Verizon Wireless (U.S.), SAP SE (Germany), FeedHenry (Red Hat Inc.) (U.S.), Sprint Corporation (U.S.), ProntoForms Corporations (Canada), ServicePower, Inc. (U.K), MobiWork LLC (U.S.), Actsoft Inc. (U.S) and TeleCommunications System Inc. (U.S.) are some of the crucial players highly contributing to the Global Mobile Workforce Management Market and are profiled in MRFR Analysis.
