COVID 19 crisis has increased like anything. There are so many people suffering and it does not stop at that. It is weakening the economy of the world. The experts say this is the beginning of the world recession. The businesses are struggling to get over or to deal with the situation with the minimum damages and losses. There are some solutions and tools which are coming at the help of this type of business. The enterprise version of ASTPP (A Smart TelePhony Platform) is a similar solution. It is benefiting many businesses in the VoIP industry.
There are many ways, this smart VoIP solution benefits some of the major telephony and other VoIP businesses. Let me share some of them:
- Enterprise ASTPP has the best tools and solutions to offer
ASTPP is a popular smart VoIP solution. There are thousands of businesses all across the globe which are running their businesses day in day out using this system. Earlier, ASTPP used to offer a powerful VoIP billing solution, but now, it is a complete suite of VoIP solutions. Some of these solutions can be very useful during this pandemic caused by COVID 19. Let me share some details on the major systems.
Multi tenant IP PBX
It is an IP PBX solution that supports tenants. It is loaded with all the required to the advanced PBX (Private Branch Exchange) features. This system is perfect to provide ongoing business communication to internal staff and customers as well. From a simple call to conference call as well as call forwarding and call transferring to call recording; all features are available in this enterprise ASTPP add-on. It also reduces the cost of communication which is an added advantage for businesses that are operating from home.
Support Ticket
It is another add-on of the ASTPP enterprise solution which represents a complete IT support ticket solution. It is a well-mannered and well-organized solution to lodge issues or support request tickets. It helps in multiple ways as the company can create some guidelines to quickly resolve similar tickets. It is also helpful in supervising the team for their performance when the team members are working from home.
These are just 2 examples. There are many add-ons that are indeed so powerful to support businesses during the lockdown and similar challenges thrown by COVID 19 pandemic.
- The team ASTPP offers prompt and professional assistance and support
ASTPP has a team of experts that work on the development and growth of this smart VoIP solution. Furthermore, these ASTPP experts offer ongoing support services to its enterprise version users. The team assists on any concern or query or need of the customer and promptly resolve the issue as well. The ASTPP Managed Service users are eligible for the free support services for the whole year. For any assistance during this pandemic will be given at the earliest possible by the team. This makes sure that all technicalities are taken care of by the experts and you can focus on your business.