The global Field Service Management market was valued at USD 3.1 billion by 2020, growing with 11.2% CAGR during the forecast period, 2021-2030. In the digital era, information technology and communications are two of the most essential issues. New services, businesses, and start-ups emerge, disrupting the market’s existing order. ICT has a disruptive effect on company models and day-to-day work.Markets, businesses, and the government all need to adjust to these developments. Governments are putting in a lot of effort to adapt and embrace new technology in order to digitalize the globe in this way.The Information and Communications Technology (ICT) industry is a key facilitator of economic growth and a key driver of the global digital economy’s future development. It brings together the digital ecosystem, which is a worldwide network of commercial and social activities that includes the Internet, mobile devices, and sensor networks.
Market Dynamics and Factors:
As expenditure on old technology systems falls, essential platforms such as cloud, mobile, social and big data, and analytics will drive growth. Cloud-based technology and automation will drive a greater percentage of technology expenditure towards emerging capabilities like AI, robots, and augmented reality, fuelled in part by cost reductions.
Continuous modernisation and increased access to cloud-based services have fuelled the business industry’s shift towards innovation and growth rather than cost reduction.The cloud has reached the mainstream market thanks to a surge in consumer demand for flexible pay-as-you-go models and major IT businesses integrating expensive cloud-based technologies with corporate systems.
As a result, high-end technologies like AI and IoT, which were previously only available to a select few major enterprises and creative startups, are now available to a wide spectrum of small, medium, and large businesses.The future of the IT sector will certainly be shaped by automation. By integrating robots and artificial intelligence (AI) into the workplace, automation has the potential to boost productivity. Employees will actually want to perform more positions and take utilization of human abilities with the guide of these innovations. Computerized methods and advanced partners might conceivably support laborer usefulness, bringing about huge macroeconomic benefits.