IVR Call Center Services Are you a business holder of a call center service? Are you willing to engage with every one of your clients without any delay? Then switching to our best VOIP Services in India will be the best option. Our Smartercall application is designed with all special features that will ease the complete call […]
IVR Call Center Services Sathya Technosoft Read More »
The customer care business is growing. Companies use in-house or offshore call centers to provide on-time and satisfactory customer care services. However, often customers stay furious with the services offered by the customer care centers. This article shares the top 5 tips any customer care center can follow and should follow to increase customer satisfaction.
How to Increase Customer Satisfaction in a Customer Care Center? Read More »
In modern times, with the increasing competition between businesses, everyone is aware of the importance of customer experience (CX) and customer service (CS) in the call center industry. However, many times there is confusion between these two terms. So, how they both are differ from each other and which one is more important is the
Customer Experience (CX) vs. Customer Service: What They Are and Why They Matter Read More »
As per the latest report by IMARC Group, titled “Fiber Optics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2019-2024”, the global fiber optics market size is expanding at a strong rate. Fiber optics, also known as optical fiber, is a technology through which the transmission of data takes place in the form
Fiber Optics Market Share, Size, Trends, Forecast and Analysis of Key players 2024 Read More »
KD Market Insights has published a new report on Smart AC Controller market analysis and forecast 2018-2024. The report comprises of Smart AC Controller market size, Y-o-Y growth analysis, and market dynamics, including growth drivers, restraining factors, opportunities, and trends which are spearheading current nature and future status of the market. As per KD Market
Smart AC Controller Market Size, Trends, Opportunities, Innovations & Forecast till 2024 Read More »
Track vehicle performance with Smarterping, the vehicle tracking system! Are you a fleet owner? Looking to handle all your fleets at high security and want to promote customer satisfaction? Then you are in the right place. Our Vehicle Tracking System in India will elevate the performance of your fleet and improves productivity. It notifies on the driver’s
Vehicle Tracking System in India Read More »
The term Softswitch is the grouping of the words software and switchboard. VoIP Softswitch is the backbone of the VoIP system. It connects calls with one line then onto the next, crosswise over telecom system, or Internet connection. Basically, it empowers IP-to-IP calls. VoIP Softswitch solutions are software-based, conversely with customary phone calls routed by
Must Know the Key Differences Between Class 4 & Class 5 Softswitch? Read More »
PC dialer is a SIP softphone of computers and laptops. It can be helpful to almost everyone. This article shares more details about the PC dialer and its benefits for companies and individual consultants. VoIP technologies have benefited many professionals and companies with innovative solutions. The PC dialer is one of the most useful VoIP
PC Dialer: A Perfect Tool for Companies and individual Consultants Read More »
There are many companies that use a call center solution and CRM software in parallel to handle customers in a personalized manner. And why not integrate these solutions? There are many benefits of integrating a call center software and a CRM system. If you are thinking to get the call center CRM integration service to
`Top 3 Tips to Kept in Mind While Perform Call Center CRM Integration Read More »
According to a recent report published by Fast M.R, titled, Smart AC Controller Market 2018: Market Value, Trends, Opportunity, forecast 2018-2024, “the global Pharmaceutical Intermediates market accounted for USD XX Million in 2018 and is estimated to reach USD XX Million by 2024. Moreover, it is anticipated to flourish at a CAGR of XX% during the forecast
Global Smart AC Controller Market value, Developments, Key trends & forecast till 2024 Read More »
