A call center solution is used in almost all call centers along with other tools. Some call centers use the customer relationship management (CRM) solution and some do not. Using a CRM solution can be beneficial to the call centers. Furthermore, each call center must get call center CRM integration. In this article, I will […]
Why Call Center CRM Integration Is Necessary for Call Centers? Read More »
Market Reports on Saudi Arabia Provides the Trending Market Research Report on “Qatar – Telecoms, Mobile and Broadband – Statistics and Analyses” under Telecom category. The Telecoms, Mobile and Broadband Market is projected to exhibit highest growth rate over report offers a collection of superior market research, market analysis, and competitive intelligence and industry reports.
Qatar Telecoms, Mobile and Broadband Market : Major Player Revenue and Forecast Read More »
In this digital age, people spend most of their time looking at their mobile screens. Be it scrolling down the social media feed, playing games or watching videos, mobile has become the target of human attention. This attention is utilized by the best mobile app development services. Every organization wants to widen its reach while
Top 3 Benefits of Hybrid App Development Read More »
Market Overview Industrial automation (IA) has become more sophisticated and intelligent to take over more human tasks than ever before. The automation reduces the human intervention, so the human error and consecutively the production cost is reduced which is encouraging the various industrial units to adopt the automation systems. The global automation Industry is growing
According to the FMI (Future Market Insight), the corporate usage of VoIP registered 98.9 billion subscribers in the past year. From small business to big enterprises are reducing their communication cost from 50 to 75% by using the VoIP based communication and collaboration solutions and services. Thus, it is an alluring industry for many. There
How Class 5 Softswitch Development Benefits VoIP Service Providers? Read More »
Call center solutions are built to benefit call centers, businesses, and companies. Furthermore, it benefits customers of call centers, businesses, and companies as well. Because of the amazing features it offers, more and more businesses and organizations have started using call center solutions. Thus, there are many companies that started developing and offering call center
Top 3 Effective Tips to Improve Inbound Call Center Software Read More »
VoIP solutions have benefited many businesses with its amazing features. There are different VoIP solutions available in the market and each of this VoIP solution is furnished with a wide array of features. We are going to talk about one of the top VoIP solutions, called, multi tenant IP PBX system. What is multi tenant
Multi Tenant IP PBX and Its Top Features Read More »
Customer retention is important to assure a steady income flow from existing customers. This is the reason, companies invest in setting up a call center department to take care of customer support or outsource customer care operations to call centers. The fundamental goal of any call center or customer support department would be delighting customers
How to Increase Customer Retention Using Intelligent Call Center Software? Read More »
The number of smartphones and mobile app users are increasing day by day. According to the present mobile app market, businesses and users require high-quality mobile apps that work on various platforms like Android, iOS, and Windows. Hence, a technology called cross platform app development is used by developers offering the best mobile app development
5 Best Practices for Building Cross Platform Mobile Apps Read More »
All of us are aware of the impact made that various mobile apps have made on our lives. Today, there are nearly about 2.5 million apps on Google Play Store and another 1.8 million on Apple’s App Store. Aren’t these numbers just mind-boggling? But, are you aware that there has been a tremendous surge in
Mobile App Development Provides Ample Opportunities to Budding Entrepreneurs Read More »
