Business communication takes place with different modes of communication and SMS is one of the most effective modes of communication. If statistics are to be believed then, according to the top statistics, an SMS gets read within 3 minutes of its receipt time. Also, 2 out of 3 SMS get responded. These statistics prove that […]
SMS Broadcasting Solution for Businesses and Enterprises Read More »
In almost all businesses, taking a prior appointment before meeting is needed. Let’s take a few examples for the same. In the healthcare industry, the patients need to take an appointment for the medical checkup. In law segment, the client needs to make an appointment before seeing the lawyer to discuss the case. In recruitment
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As time and technology has advanced, the businesses have started expanding its reach. All businesses deal with the customers, vendors, prospects, investors, agents, resellers and what not and that too beyond geographical boundaries. All of them can be in different cities, states and even in different countries. The technological advancements like conferencing solution helps in
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When someone says the communication solutions, many people can think till the landline or mobile phone only. If you are one of them, time to reinvent your viewpoint. There are different types of communication solutions available in the market, specifically speaking, for the business communication. In business, often the companies need rich communication solutions to
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Enterprises often deal with international customers, vendors, prospects, etc. Also, some enterprises have international branches. Thus, an omnichannel communication solution is a must have thing in the enterprise. Furthermore, the communication solution needs to be real time and it should support remote communication. The telephony solution provides the real time and remote communication, but it
How Mobile SIP Dialer Benefits Enterprises? Read More »
Session Initiation Protocol (SIP) or openSIP server is an open-source platform made for VoIP communications. It takes control & charge of both calls per second & simultaneous calls. It works around different areas like SIP registrars, virtual PBX solutions, IM server, class 4/5 SIP router/switch & the like. SIP servers are extremely important in today’s
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The VoIP industry is really big. Every passing day, a new VoIP solution is getting introduced. To cope up with this fiercely competitive industry, it is necessary for a business owner to keep himself and the business tools upgraded. One of the major segments of the VoIP business is dominated by the wholesale VoIP service
Class 4 Softswitch and List of Features It Should Have Read More »
The whole motive of VSPL’s Freeswitch is to provide a useful platform to offer a variety of communication protocols. It acts as a home to different protocols & technologies to enlarge well-built communications & applications. In order to do this, there are various features VSPL’s Freeswitch offers like – PBX/IP features – this system helps in
Features that makes Freeswitch efficacious in communications Read More »
If one is talking about flawless customer support operations, then it is the duty of the customer care department of the company to provide services that are at par with international standards! Often, this department is empowered by a call center solution. The quality of service relies on the executive handling the customer call as
Asterisk Is Futuristic Call Center Development Technology Read More »
VoIP solutions are widely in use by companies to meet communication and collaboration needs of the businesses. There are many VoIP technologies available in the market, which can be used to develop VoIP based communication and collaboration solutions. The Asterisk is one of the VoIP technologies which can be used to develop different types of
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