Author name: Harsha Rampal

Why should you choose Futwork over a BPO/Call Centre

A tele-calling service is no longer about only answering customer queries. It now plays a pivotal role in each and every aspect of customer purchase behavior and Customer Relationship Management from targeting potential customers to acquiring and servicing them. It, thus, becomes an essential arm of an organization. However, businesses are often faced with a […]

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Customer Activation and engagement with tele-callers

One question that all successful business owners keep asking themselves is, ‘How do we keep our customers coming back?’ To sustain a business it’s important that customers keep coming back to you and engage with your product/service. Customer Activation is extremely crucial and the third step of the Growth Marketing funnel after Awareness and Acquisition.

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How Vista Rooms is providing the best customer experience

Today, customers have the power, not the businesses. Who gave them this power? Us — with the help of technology and easy accessibility. Customers have a number of options to choose from at their fingertips along with the resources necessary to educate themselves and make purchases/use services on their own. This is why it’s so

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Tele-calling is optimizing business operations. Here’s how.

With growing competition and an uncertain business environment, sustaining a business has become a challenging task for every type of business. This is especially evident in the case of small and medium businesses and start-ups. For certain services and business functions, the relation between cost and returns is critical which means growing businesses usually have

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