Author name: CXcherry

Consumers buying whatever is being sold to them is a thing of the past now. Nowadays, their behavior is immensely influenced and prejudiced by technology and its advancement. There has been a significant shift in consumer behavior. As a result, most company leaderships face a never-ending challenge to meet the customers’ expectations. One way to

In this blog, you’ll learn simple guided steps to implement the right customer training strategy for your organization. We refer to ‘right training’ in the context of identifying your customers, providing relevant content value, enabling diverse platforms (Multi-lingual), and creating a delightful learning experience for customers. You will enable long-term customers and enhance your overall

CXcherry is an innovative cloud-based (SaaS), AI enabled customer training platform. It helps to redefine the customer training process, accelerate product adoption, increase customer retention and reduce support tickets for customers at scale. Any small, medium or enterprise-level organization that want to train or educate their customer for better retention can use the CXcherry platform.

Learning & Development (L&D) isn’t about what you can remember, it is fundamentally how you apply what you learned to improve your life. Once you understand that what you are learning are simple tools to operate your complex task without putting extra effort – your interest grows & exercises your will to learn even more.

As a business owner, have you ever thought about what could be better than gaining a new customer? You might be wondering if anything could be better than this. Well, the answer is customer retention. Gaining new customers is alluring but retaining customers comes at a lower cost and has the potential to provide a